Terms and Conditions

In these Terms and Conditions, the words “us,” “we,” and “our” refer to Fastline Media LLC, the owner of the following websites, products, and services:

  • Websites: www.fastlinemedia.com, www.wpbeaverbuilder.com, www.beaverbuilder.com, www.assistant.pro, www.assistantforwp.com, beta.assistant.pro, app.assistant.pro
  • Products: Beaver Builder plugin, Theme, and Themer; Assistant Pro SaaS, Assistant plugin
  • Services: The services we offer when you contact Beaver Builder or Assistant Pro Support

By accessing or using our websites, products, or services, you agree to be bound by these Terms and Conditions, including our Privacy Policy (https://www.assistant.pro/privacy-policy/).

These Terms and Conditions affect your legal rights and obligations. If you do not agree to be bound by all these Terms and Conditions, do not access or use our websites, products, or services.

Users of our websites, products, and services must be above the age of 13.

Access and Use Restrictions

Our free Assistant plugin for WordPress is licensed under the current version of the GNU General Public License (GPL) (http://www.gnu.org/licenses/gpl.html).

Assistant Pro, our SaaS product and service, cannot be copied, altered, modified, reproduced, resold, or transferred to a third party. In addition, you may not create derivative works from, reverse engineer, compile or enhance our SaaS product or services.

As a subscriber of our products, you cannot distribute, freely give away, resell, or provide others with access to your subscription or account. You may not transfer either to a new owner.

Any third-party libraries in our products are subject to their own licensing. You are responsible for reviewing and following third-party licenses, terms, and conditions.

Public libraries in Assistant Pro are visible to other users, visitors, and/or the general public. Private libraries within Assistant Pro Premium subscriptions are only visible and accessible to users to which you grant access.

Content stored in the Assistant Pro SaaS within public libraries is subject to moderation by FastLine Media LLC and other users to which public libraries are visible. Inappropriate content will be subject to removal if deemed necessary by FastLine Media LLC with or without consent.

Payments and Price Changes

When you purchase our product(s), you are purchasing a membership subscription with FastLine Media LLC, which gives you access to use our product, product updates and support for a period of one month, or, one year depending on the plan chosen at purchase.

Your product subscription included in your membership is due for renewal one month, or, one year from the date of purchase depending on the plan chosen at purchase.

Unless canceled, monthly or annual subscriptions to Assistant Pro Premium are automatically renewed each respective term. If your subscription auto-renews and you want to cancel, you have 14 days to ask for a refund.

FastLine Media LLC reserves the right to modify or discontinue, temporarily or permanently, prices of all products or subscriptions, including monthly or annual subscription fees, at any time with or without notice. Such notice may be provided at any time by posting the changes to the FastLine Media LLC Terms and Conditions. All prices are in U.S. dollars.

Refund Policy

Although we don’t think you’ll ever want a refund, we gladly refund your purchase if it’s requested within 14 days. No refunds will be given after 14 days from the initial purchase under any circumstances.

When an active Assistant Pro Premium subscription is canceled, private libraries automatically become public libraries. If you would like to retain private libraries, you must have an active Assistant Pro Premium subscription.

Product Updates and Support

Product updates are released as often as needed for bug fixes, compatibility, or feature additions.

Online support is offered through a ticketing system. We do not offer phone support, nor do we offer support or otherwise for the installation, customization or administration of WordPress itself or third-party applications.

Our products continue to function if your subscription expires, but you lose the ability to get product updates, access to premium features, and access to support. If your membership has expired, in order to get an update or submit a support ticket you must renew your monthly or annual membership subscription, regardless of the situation or circumstance. A lapsed subscription that is renewed starts from the date you purchase it, but there are no discounts that may be applied to the renewal cost.

Newsletter and Email

By purchasing Assistant Pro, you agree to be signed up for our newsletter, which will be sent to you occasionally to announce new releases, updates, and other news. You are free to opt out at any time by clicking on the link provided in the newsletter. We do not give your personal information to any third-party companies, as mentioned in our Privacy Policy.

FastLine Media LLC may on occasion send you email notifications related to your licenses. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchases. You cannot unsubscribe from these account notices.

Ownership

All our products, with the exception of any third-party components contained in the products, are the property of FastLine Media LLC. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.

Termination and Cancellations

FastLine Media LLC, in its sole discretion, has the right to suspend or terminate your account for violation of the Terms and Conditions and refuse any and all current or future use of the service or products provided by us. Termination will result in the deactivation or deletion of your account and access to your account, including the deactivation or deletion of all content in your account.

FastLine Media LLC reserves the right to refuse services or products to anyone for any reason at any time, refund your payment, and terminate your account if deemed necessary.

If you are dissatisfied with any aspect of our services or products and wish to terminate your account voluntarily, you may do so by contacting us, but no refund will be provided beyond 14 days after purchase. When you voluntarily terminate your account, we will deactivate and delete it and all content contained in it.

Warranty and Liability

We guarantee our products to function as advertised. We cannot guarantee our products will function with all third-party components, plugins or web browsers.

Beyond this guarantee, we provide our products “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

Fastline Media LLC's aggregate liability under or in connection with the Terms and Conditions will be limited to the amount paid for the services or products if any. This limitation will apply even in the event of a fundamental or material breach of these Terms and Conditions.

Indemnity

You agree to indemnify and hold FastLine Media LLC, officers, directors, employees and agents, harmless from any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from content you submit, post, transmit or otherwise make available through use of our services or products, your connection to our service or products, your violation of the Terms and Conditions, or your violation of any rights of another.

Privacy Policy

Please make sure to review our Privacy Policy.

Revision History of This Document

Last Modified: 08/17/2021

We reserve the right to change our Terms and Conditions and privacy policy without notice at any time. It is your responsibility to review these Terms and Conditions and Privacy Policy periodically.