Terms and Conditions
In these Terms and Conditions, the words “us,” “we,” and “our” refer to Fastline Media LLC, the owner of the following websites, products, and services:
- Websites: www.fastlinemedia.com, www.wpbeaverbuilder.com, www.beaverbuilder.com, www.assistant.pro, www.assistantforwp.com, beta.assistant.pro, app.assistant.pro
- Products: Beaver Builder plugin, Theme, and Themer; Assistant Pro App/SaaS, Assistant plugin
- Services: The services we offer when you contact Beaver Builder or Assistant Pro Support
These Terms and Conditions affect your legal rights and obligations. If you do not agree to be bound by all these Terms and Conditions, do not access or use our websites, products, or services.
Users of our websites, products, and services must be above the age of 13.
Access and Use Restrictions
Our free Assistant plugin for WordPress is licensed under the current version of the GNU General Public License (GPL) (http://www.gnu.org/licenses/gpl.html).
Assistant Pro, our SaaS product and service, cannot be copied, altered, modified, reproduced, resold, or transferred to a third party. In addition, you may not create derivative works from, reverse engineer, compile or enhance our SaaS product or services.
As a subscriber of our products, you cannot distribute, freely give away, resell, or provide others with access to your subscription or account. You may not transfer either to a new owner.
Any third-party libraries in our products are subject to their own licensing. You are responsible for reviewing and following third-party licenses, terms, and conditions.
Public libraries in Assistant Pro are visible to other users, visitors, and/or the general public. Private libraries within Assistant Pro Premium subscriptions are only visible and accessible to users to which you grant access.
Content stored in the Assistant Pro SaaS within public libraries is subject to moderation by FastLine Media LLC and other users to which public libraries are visible. Inappropriate content will be subject to removal if deemed necessary by FastLine Media LLC with or without consent.
When you purchase our product(s), you are purchasing a membership subscription with FastLine Media LLC, which gives you access to use our product, product updates and support for a period of one month, or, one year depending on the plan chosen at purchase. Note: A premium subscription is required in order to become an Assistant Pro Seller.
Your product subscription included in your membership is due for renewal one month, or, one year from the date of purchase depending on the plan chosen at purchase.
Unless canceled, monthly or annual subscriptions to Assistant Pro Premium are automatically renewed each respective term. If your subscription auto-renews and you want to cancel, you have 14 days to ask for a refund.
FastLine Media LLC reserves the right to modify or discontinue, temporarily or permanently, prices of all products or subscriptions, including monthly or annual subscription fees, at any time with or without notice. Such notice may be provided at any time by posting the changes to the FastLine Media LLC Terms and Conditions. All prices are in U.S. dollars.
Although we don’t think you’ll ever want a refund, we gladly refund your purchase if it’s requested within 14 days. No refunds will be given after 14 days from the initial purchase under any circumstances.
When an active Assistant Pro Premium subscription is canceled or not renewed, you'll have the option to make private libraries public libraries, or, leave them private, but in read-only mode. You may delete and/or transfer private libraries via settings. If you would like to use private libraries, you must have an active Assistant Pro Premium subscription.
Product Updates and Support
Product updates are released as often as needed for bug fixes, compatibility, or feature additions.
Online support is offered through a ticketing system. We do not offer phone support, nor do we offer support or otherwise for the installation, customization or administration of WordPress itself or third-party applications.
Our products continue to function if your subscription expires, but you lose the ability to get product updates, access to premium features, and access to support. If your membership has expired, in order to get an update or submit a support ticket you must renew your monthly or annual membership subscription, regardless of the situation or circumstance. A lapsed subscription that is renewed starts from the date you purchase it, but there are no discounts that may be applied to the renewal cost.
Community Seller/Third-Party Purchases
When you purchase third-party products made available via Assistant Pro Community Sellers, you are purchasing products directly from that Seller, which gives you access to use the product(s) as you see fit unless specified by the Seller.
Third-party products are provided “as is” without warranty of any kind, expressed or implied. FastLine Media LLC shall not be liable for any damages, including but not limited to direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use third-party products sold in Assistant Pro.
Refunds for Seller provided items are managed by FastLine Media LLC. Each Seller can be contacted directly by customers to handle any discrepancies that may occur for third-party transactions before a refund is requested. We encourage Sellers to be responsive, and willing to work through any possible issues that may arise with customers.
Copyright/Intellectual Property Infringement
We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on Assistant Pro infringes a copyright or other intellectual property infringement of any person.
If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through our product, you must submit your notice in writing to the attention of our Copyright Agent via email at email@example.com and include in your notice a detailed description of the alleged infringement.
You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any content is infringing your copyright.
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
- A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
- Identification of the URL or other specific location on Assistant Pro where the material that you claim is infringing is located.
- Your address, telephone number, and email address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
You can contact our copyright agent via email at firstname.lastname@example.org. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from Assistant Pro.
Assistant Pro and its original content (excluding content provided by you or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.
Assistant Pro is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Newsletter and Email
FastLine Media LLC may on occasion send you email notifications related to your licenses. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchases. You cannot unsubscribe from these account notices.
All our products, with the exception of any third-party components contained in the products, are the property of FastLine Media LLC. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
Termination and Cancellations
FastLine Media LLC, in its sole discretion, has the right to suspend or terminate your account for violation of the Terms and Conditions and refuse any and all current or future use of the service or products provided by us. Termination will result in the deactivation or deletion of your account and access to your account, including the deactivation or deletion of all content in your account.
FastLine Media LLC reserves the right to refuse services or products to anyone for any reason at any time, refund your payment, and terminate your account if deemed necessary.
If you are dissatisfied with any aspect of our services or products and wish to terminate your account voluntarily, you may do so by contacting us, but no refund will be provided beyond 14 days after purchase. When you voluntarily terminate your account, we will deactivate and delete it and all content contained in it.
Warranty and Liability
We guarantee our products to function as advertised. We cannot guarantee our products will function with all third-party components, plugins or web browsers.
Beyond this guarantee, we provide our products “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
Fastline Media LLC's aggregate liability under or in connection with the Terms and Conditions will be limited to the amount paid for the services or products if any. This limitation will apply even in the event of a fundamental or material breach of these Terms and Conditions.
You agree to indemnify and hold FastLine Media LLC, officers, directors, employees and agents, harmless from any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from content you submit, post, transmit or otherwise make available through use of our services or products, your connection to our service or products, your violation of the Terms and Conditions, or your violation of any rights of another.
Revision History of This Document
Last Modified: 12/5/2022